special e book: Veterans UK: contact us

Veterans UK helpline

The Ministry of Defence’s Veterans UK helpline offers counsel on many concerns together with benefits, housing and welfare.

Veterans UK helpline
Veterans UK
Ministry of Defence
Thornton Cleveleys

e mail: veterans-uk@mod.gov.uk

Freephone (UK handiest): 0808 1914 2 18

cellphone (foreign places): +forty four 1253 866 043

ordinary service eight.00 am to four.00 pm Monday to Friday

When the helpline is closed, callers in want of instant emotional aid can be given the choice to be routed to The Samaritans 24 hour helpline.

guidance about bereavement compensation in addition to help and advice for the families and dependants of deceased military personnel and veterans.

how to get aid from the Veterans Welfare service.

armed forces Pension enquiries

Joint Personnel Administration Centre (JPAC)
Mail aspect 480
Kentigern condominium
65 Brown street
G2 8EX

cell: 0800 085 3600
telephone (from distant places): 0044 141 224 3600
cellphone (armed forces): 94560 3600

a way to whinge concerning the provider you get from Veterans UK

How the media can contact Veterans UK.


inform us in case you consider somebody is committing fraud.

Ministry of Defence Fraud crew
Thornton Cleveleys

mobile: 01253 338698

learn how to practice for access to very own records held via the Ministry of Defence (MOD).

read in regards to the FOI Act and how to make a request, determine our old releases to look if we’ve already answered your question and make a new request through contacting us using the particulars under.

This need to deliver your:

  • name (title, first identify and surname)
  • a postal tackle and or e mail handle for reply
  • consist of a description of the information required (please be as specific as feasible)

we are able to contend with your request as instantly as we can, and will intention to permit you to have a response within 20 working days. If for any purpose we are unable to permit you to have a response inside 20 working days we can contact you as quickly as possible explaining the explanation for this.

Freedom of tips Act and Environmental tips legislation requests
MOD information Rights crew
ground ground, zone D
main building
united kingdom

e-mail: cio-foi@mod.uk

no longer to be used for requesting your personal counsel (area entry Request), provider facts together with for deceased household, or pension enquiries.

posted 21 February 2020
ultimate up-to-date 5 January 2021 + reveal all updates

  1. elimination of Christmas Opening hours

  2. delivered Christmas opening hours.

  3. added a be aware relating to adjustments to capabilities.

  4. First posted.